Launching soon in the UAE

One partner.
Every route.

ZEW is a delivery partner for UAE businesses with no fleet of its own. Behind one contract, we'll send every shipment to the courier network best placed to deliver it, and answer for the result.

1contract, instead of one per courier
1integration with your store or platform
1status language for every update
1invoice and one point of accountability
How it will work

You connect once. We pick the right courier for every shipment.

Send us your shipments

Connect your store, your shipping platform or our API once. Every order arrives at ZEW with one tracking number.

We choose the network

Our allocation system checks each courier partner on area, timing, capacity, cost and recent on-time record.

You track it in one place

Every partner's updates come back in one status language, and you get one monthly invoice and report.

Inside the allocation

Five checks before a courier sees your parcel

ZEW-SHIPMENT · EXAMPLE

Parcel to Al Barsha, Dubai

Service
Same day
Cut-off
14:00
Window
16:00–20:00
AreaDoes this network cover the address well?
TimingCan it meet the promise and today's cut-off?
CapacityDoes it have room today?
CostIs the price right for this service?
Track recordHow has it performed on time recently?
Network A full today
Network B best match
Network C no same day
Network D outside area

An illustration of how allocation will work. No favourites: if a network is full or falling behind, volume moves.

One status language

Your customer doesn't care which courier has it. They want to know where it is.

Every courier reports progress differently. ZEW will translate all of it into nine clear statuses, sent to your system as updates.

Created Allocated Picked up In transit Out for delivery Delivered Delayed Exception Returned
OUT FOR DELIVERYOn its way! Arriving today, 14:00–16:00.
DELIVEREDDelivered in Al Barsha at 14:32. Enjoy!
DELAYEDRunning 2 hours late, sorry. New window 18:00–20:00.
For businesses

Built for UAE businesses that ship to customers

Online stores and D2C brands

More capacity at peak times

White Friday, Ramadan and DSF without onboarding five couriers. If one network is full, volume moves to another.

Retail, pharmacy, auto parts

Coverage across the emirates

One point of accountability for every delivery, wherever it's going.

Distributors

Predictable cost

One invoice and a monthly report: shipments by emirate, on-time rate, exceptions and cost per shipment.

Shipping platforms

One carrier connection

ZEW will connect to your platform as one carrier, with several courier networks behind it and standard status updates coming back.

For courier companies

Run a courier company in the UAE? We'd like to meet you.

We're building the ZEW partner network ahead of launch. Shipments will go to the partner that fits best, so strong performance earns more volume.

Apply as a courier partner

  • Clear service levelsYou know exactly what's expected, area by area.
  • One standard set of status updatesSend them by API or manually, whichever suits you.
  • A monthly settlement reportEvery shipment, accounted for.
  • What we look forStrong coverage in your areas, clear cut-off times, and licences in order.
How we work

Five rules we're building ZEW on

Own the outcomePartners deliver; we answer for it.
Route on evidenceAllocation follows data, not relationships.
Show the numbersYou see the same data we do.
Keep it simpleOne integration, one invoice.
Grow the networkCourier partners are long-term partners.
Talk to us before we launch

Be first to know when ZEW goes live.

Tell us a little about you and we'll be in touch.

Businessessales@zew.ae
Courier companiespartners@zew.ae

We'll only use your details to contact you about ZEW.